Contact Us
Get in Touch with Yardora
We're here to help! Whether you have a question about a product, need assistance with an order, or want to learn more about our services, the Yardora team is ready to assist you. We value every customer and strive to provide prompt, friendly support for all your inquiries.
Contact Information
For general inquiries, product questions, order support, or any other assistance, please email us at:
yardora@proton.me
We typically respond to all email inquiries within one business day. For order-specific questions, please include your order number in the subject line to help us assist you more quickly.
Phone
Prefer to speak with us directly? Give us a call at:
(775) 986-5589
Our phone lines are available during regular business hours (see below). If you reach our voicemail, please leave a detailed message with your name, contact information, and the nature of your inquiry, and we'll return your call as soon as possible.
Mailing Address
You can reach us by mail at:
Yardora
127 N Higgins Ave
Missoula, MT 59802
United States
Business Hours
Our customer support team is available to assist you during the following hours:
- Monday – Friday: 9:00 AM – 5:00 PM (Mountain Time)
- Saturday – Sunday: Closed
Please note that response times may be slightly longer during peak periods or holidays. We appreciate your patience and will get back to you as quickly as possible.
Typical Response Time
We aim to respond to all customer inquiries within one business day. During busy periods, it may take up to two business days to receive a response. If your inquiry is urgent, please indicate this in your message, and we'll do our best to prioritize your request.
Order, Shipping & Returns Inquiries
Order Status & Tracking
If you have questions about your order status or need tracking information, please contact us at yardora@proton.me with your order number. We process and ship orders promptly, and you can expect delivery within 3–5 business days from the date your order is shipped. All orders within the United States ship free of charge.
Shipping Information
We offer free shipping on all orders delivered within the United States. Standard delivery time is 3–5 business days from the date of shipment. If you have specific delivery questions or special requests, please reach out to us, and we'll be happy to assist.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, you may do so within 30 days of receiving your order. For detailed information about our return process, eligibility requirements, and instructions, please visit our Return Policy page or contact us directly at yardora@proton.me or (775) 986-5589.
When contacting us about a return or exchange, please have your order number ready and provide a brief description of the item and the reason for your return. Our team will guide you through the next steps and provide you with a return authorization if applicable.
We're Here to Help
Your satisfaction is our top priority. Whether you're shopping with us for the first time or you're a returning customer, we're committed to providing you with exceptional service and support. Don't hesitate to reach out with any questions, concerns, or feedback — we love hearing from our customers!
Thank you for choosing Yardora. We look forward to assisting you.